Ecommerce Website Checklist

Checklist of Testing Your Online Store

Functionality Tests

• Test Home Page
• Test What's New
• Test About Us
• Test Shipping Information
• Test Returns Policy
• Test Privacy Policy

Product Categories

• Test any filters such as product filters, colours, sizes, types of products, etc.
• Test any ability to sort products by name, price, size, etc.
• Test add to wish list.
• Test add to basket

Product Details Pages

• Check product title.
• Check product description.
• Check product images.
• Test enlarge image function.
• Test 360 degree view of products function
• Checked related products
• Check any further product information, colours, sizes, options, and extras.
• Test add to basket function.

Shopping Basket

• Add products to basket
• remove products from basket
• change quantities
• test negative quantities and really large numbers
• select delivery options; change basket and test again
• check that totals add up correctly

Checkout

• Test checkout process
• Final amount to pay - make sure the value is correct and after the price of the products, taxes, delivery, and any other charges
• Test making changes to the products being offered, changing delivery options, etc, and make sure the final amount updates correctly.

Payments

• Carry out a test payment using each payment method
• Test cancelling an order
• Place a false payment
• Check that confirmation emails are sent correctly when a payment is made
• Make sure you can refund a payment
• Any refund confirmation emails are sent to the recipient successfully

Mobile Devices and Browser Compatibility

• Apple iPhone
• Apple iPad
• Android smartphone
• Android tablet
• Blackberry
• Windows Phone
• Internet Explorer (edge, 9, 8)
• Chrome (latest)
• Firefox (latest)
• Safari, Mac and PC

Performance Test

• Performance test of the home page
• Performance test of the product page
• Check Your Links
• Run an automated link check

Proof Reading

• Proofread main pages.
• Proofread product pages.
• Proofread search results pages.
• Proofread checkout pages.
• Proofread site emails.

Product Pricing

• Test product pricing in all currencies.

Web Standards & Accessibility

• Run HTML validation check.
• Run CSS validation check.
• Test your website against WCAG 2.0 guidelines
• Try browsing your website with a screen-reader and/or text browser
• Try browsing your website without a mouse, i.e. with just your keyboard.