- Above the Fold: Understanding the Principles of Successful Web Site De
- Adapting to Web Standards
- Art of Non-Conformity
- Art of Readable Code
- Art of SEO
- Back to the User
- Beginning PHP6, Apache, MySQL Web Development
- Book Notes
- Books to Read
- Bored and Brilliant
- Born For This
- Choosing A Vocation
- Complete E-Commerce Book
- Content Inc
- Core PHP Programming
- CRM Fundamentals
- CSS Text
- Dealing with Difficult People
- Defensive Design for the Web
- Deliver First Class Web sites
- Design for Hackers: Reverse-Engineering Beauty
- Designing Web Interfaces
- Designing Web sites that Work: Usability for the Web
- Designing with Progressive Enhancement
- Developing Large Web Applications
- Developing with Web Standards
- Economics of Software Quality
- Effortless commerce with php and MySQL
- Epic Content Marketing
- Extending Bootstrap
- Foundation Version Control for Web Developers
- Guerrilla Marketing for a Bulletproof Career
- HACKING EXPOSED WEB APPLICATIONS, 3rd Edition
- Hacking Web Apps
- Happiness At Work
- Implementing Responsive Design
- Inmates Are Running the Asylum
- Instant LESS CSS Preprocessor How-to
- jQuery Pocket Reference
- Letting Go of the Words
- Lost and Found: A Painfully Honest Field Guide to the Startup World
- Making Every Meeting Matter
- Manage Your Day to Day
- Marketing to Millenials
- Mobile First
- Monster Loyalty
- More Eric Meye on CSS
- Official Ubuntu Book
- Organized Home
- Pay Me… Or Else!
- Perennial Seller
- Pet Food Nation
- PHP 5 E commerce Development
- PHP In a NutShell
- PHP Refactoring
- PHP5 and MySQL Bible
- PHP5 CMS Framework Development
- PHP5 Power Programming
- Preventing Web Attacks with Apache
- Pro PHP and jQuery
- Professional LAMP
- Purple Cow: Transform Your Business
- Responsive Web Design with HTML and CSS3
- Responsive Web Design with HTML5 and CSS3
- Rules of Thumb
- Saleable Software
- Search Engine Optimization Secrets
- Securing PHP Web Applications
- Serving Online Customers
- Simple and Usable Web, Mobile and Interaction Design
- Smart Organizing
- Smashing UX Design: Foundations for Designing Online User Experiences
- Studies in History and Philosophy of Science
- Talent is Not Enough
- The 10x Rule
- The Benefits of Working with Git In Your Software Projects
- The Clean Coder
- The Herbal Handbook for Home & Health
- The Life-changing Magic of Tidying up
- The Modern Web
- Think First
- This Is Marketing
- Version Control with Git, 2nd Edition
- Web Analytics 2.0: The Art of Online Accountability and Science of Cus
- Web Site Usability: A Designer's Guide
- Web Word Wizardry
- Web Word Wizardy
- Website Owner’s Manual
- Whats Stopping Me
- Work for Money, Design for Love
- Your Google® Game Plan for Success: Increasing Your Web Presence with
- Checklists I Have Collected or Created
- Crafts To Do
- Database and Data Relations Checklist
- Ecommerce Website Checklist
- Learning Stuff From Blogs
- My Front End UI Checklist
- New Client Needs Analysis
- Newsletters I Read
- Style Guides
- User Review Questions
- Web Designer's SEO Checklist
- Web site Review
- Website Code Checklist
- Website Final Approval Form
- Writing Content For Your Website
- Writing Styleguide
- Writing Tips
- 7 essentialls of graphic design
- Accidental Creative
- Choosing the right color for your logo
- CMS Design
- Communicating Design: Developing Web Site Documentation for Design and
- Designing for Web Performance
- Eat That Frog
- Elements of User Experience
- Flexible Web Design
- Forms that Work: Designing Web Forms for Usability
- Homepage Usability
- Responsive Web Design
- Seductive Interaction Design: Creating Playful, Fun, and Effective Use
- Strategic Web Designer
- Submit Now: Designing Persuasive Web sites
- The Zen of CSS Design
- Complete Book of Potatoes
- Creating Custom Soil Mixes for Healthy, Happy Plants
- Edible Forest Garden
- Garden Design
- Gardening Tips and Tricks
- Gardens and History
- Light Candle Levels
- My Garden
- My Garden To Plant
- Organic Fertilizers
- Organic Gardening in Alberta
- Plant Nurseries
- Plant Suggestions
- Planting Tips and Ideas
- Root Cellaring
- Things I Planted in My Yard
- Way We Garden Now
- Weed Decoder
- 101 Organic Gardening Hacks
- 2015 Herbal Almanac
- Beautiful No-Mow Lawns
- Beginner's Guide to Heirloom Vegetables
- Best of Lois Hole
- Design in Nature
- Eradicate Invasive Plants
- Gardening Books to Read
- Gardens West
- Grow Organic
- Grow Your own Herbs
- Guerilla Gardening
- Heirloom Life Gardener
- Hellstrip Gardening
- Indoor Gardening: The Organic Way
- Landscaping with Fruits and Vegetables
- Real Gardens Grow Natives
- Seed Underground
- Small plot, high yield gardening
- Thrifty Gardening from the Ground Up
- Veggie Garden Remix
- Weeds: In Defense of Nature's Most Unloved Plants
- What Grows Here
- Activities for Kids
- Animals In My Yard
- Baking & Cooking Tips
- Bertrand Russell
- Can I Get that on Sale?
- Cleaning Tips and Tricks
- Colour Palettes I Like
- Compound Time
- Cooking Tips
- Crafts for Kids
- Household Tips
- Interior Design
- Keywording & Tags
- Latin Phrases
- Laundry Tips
- Learn Something New
- Links, Information, and Cool Videos - Stuff for My Kids
- Music Websites for Parents and Kids
- My Miscellany
- Reading List
- Silly Sites
- Things that Make Me Laugh
- Videos to Watch
- Ways to Be Nice
- YouTube Hacks
- Bug Tracking Tool
- Business Tips
- Code Packages I Like on GitHub
- Content Management systems
- Creating Emails & Email Newsletters
- I Made A Framework
- Open Source
- Patterns, Textures and other media
- PHP Coding Standards
- Project Verbs for to do lists
- Qualities of Creative Leaders
- Scalable Vector Graphics
- Software Design
- The Shell, Scripts and Such
- Writing Instructions
- CSS Frameworks
- CSS Reading List
- CSS Sticky Footer
- Design of Sites
- htaccess files
- HTML Tips and Tricks
- Landing Page Tips
- Making Better Websites
- More Information on CSS
- MySQL and Databases
- Responsive Design
- Robots.txt File
- Security and Secure Websites
- SVG Images
- Types of Content
- UI and UX and Design
- Web Design and Development
- Web Design Tools
- Web Error Codes
- Website Testing Checklist
- Writing for the Web
- Writing Ideas for your website
- Animations and Interactions
- Being a Better Designer
- Bootstrap Resources
- Color in Web Design
- CSS Preprocessors: Sass and Less
- CSS Tips Tricks
- Customer Centered Design Myths
- Design Systems
- Designing User Interfaces
- Font & Typographical Inspiration
- Fonts, Typography, Letters & Symbols
- Logo Designs
- Photoshop Tips and Tricks
- UX and UI and Design Reading List
- Web Forms
- Well Designed
Take the worst first
All sites have usability problems!
All organizations have limited resources to devote to fixing usability problems.
You will always have more problems than resources to fix.
It's easy to get distracted by less serious problems that are easier to solve, which means the worst ones persist.
You must focus ruthlessly on only the most serious problems.
How to determine severity?
Will lots of people experience the problem?
Will it cause a serious problem for the people who experience it or is it just an inconvenience?
Determining severity is always a judgement call. The toughest problems are corner cases (very bad problems for only a few users) and ubiquitous nuisances (affect lots of people but are only minor annoyances).
When fixing problems, try to do the least you can do
What is the smallest change you can make to prevent the problem?
Always tweak your site, and improve the usability one change at a time. Tweaks cost less and require less work. Tweaks don't ruin lives, careers, or families. Small changes are quicker and more likely to happen.
If you make larger changes, you are more likely to break other things.
Most people do not like change. Tweaks are less obvious than redesigns. Redesigns annoy. Redesigns involve a lot of people in a lot of meetings.
Always relate everything back to an ROI.
The typical user of the product may be different than the audience on the web.
Users do not think about site structure at all.
Every search for information is a new guessing game.
Navigation bars at the top and bottom did better. Users looked at the top and bottom for answers.
Need a clearer 'You Are Here' indicator for navigation.
site maps clarify where the links lead.
Many people would return to the home page upon getting lost, even if it had the same navigational links as the page they were on.
Descriptive text links were better, especially if followed by a descriptive blurb.
People pick links based on their expectations of the page the link will take them to.
Avoid ambiguous links.
Too many links on a page cause confusion. Can help people by providing redundant links (different people use different words).
Embedded links can distract people who skim. Make sure the words in the link are clear.
Make sure a site search provides clear search results and the scope of the search is clearly defined.
Websites that sell products should help users make decisions.
People skim; help the skim.
A more white page is not better - less success in finding info.
White space spreads out information and slows skimming.
Users look for the button at the bottom.
Animation makes it hard to concentrate.
Download time was not important. The quality of graphics has little impact on users' ability to find and process information.
Designing for surfing versus designing for information retrieval.
Liking a site is not the same as using a site successfully.
Disliking a site - usability problem.
Ask yourself what are the obstacles to the users accomplishing their goals/ What do we change to remove those obstacles?
The more readable (on a readability scale) the text, the less successful the site was for finding information.
http://www.uie.com (User Interface Engineering)
Web Site Usability: A Designer's Guide
by Jared Spool, ISBN 978-1558605695
1998, Morgan Kaufmann Publishers,
These are notes I made after reading this book. See more book notes
Just to let you know, this page was last updated Wednesday, Oct 04 23